Cancellations

For transfers, Wally’s Tours, S.R.L. will pick you up at the agreed-upon time and location. You will have up to 20 minutes for private service. If you do not show up within this time, you will be considered a no-show, and you will have to take a taxi on your own without any right to claim or refund.

Errors and last-minute changes occur due to the nature of the services, and we reserve the right to refuse, accept, cancel, refund, or modify without prior notice any reservation made with information published in error or with outdated information. Wally’s Tours, S.R.L. makes every effort to ensure the accuracy of the information contained on the website and any reservation made with information published in error or with outdated information. Wally’s Tours, SRL makes every effort to ensure the accuracy of the information contained on the website. To the best of its knowledge, all information is accurate and current at the time of publication.

We may terminate or suspend your account or your ability to use the website if you misuse it. Such termination or suspension may prevent you from accessing your account, the website, its content, the website content, and other related information.

Any transfer cancellation must be notified in writing at least 48 hours prior to the service date via email to info@wallystours.net. Cancellations without penalty must be made 48 hours prior to the service date.

Any modifications must be made 24 hours prior to the client’s arrival, according to operational procedures.

Wally’s Tours, SRL will not be responsible for missed transfers upon arrival caused by airline flight rescheduling.

In the event that, for reasons beyond our control, such as flight cancellations, weather conditions, itinerary changes, etc., we are unable to fully provide the service, we decline all responsibility for changes that may be made to the category of the contracted service.